SUPERVISOR LEADERSHIP DEVELOPMENT PROGRAMS

Supervisors Need to Ensure that Work Gets Done

Moving into positions of authority often means taking on new responsibilities, mastering new skills and overcoming unexpected challenges. Some supervisors who are new to the process of overseeing the work of others may be uncomfortable or unsure about how to inspire and motivate others. SCP’s Supervisor Program is designed to guide and support supervisors so they are comfortable taking responsibility for their direct reports, which is essential to ensure the team’s work is completed accurately and efficiently.

Essential Skills and Soft Skills Are Required to Supervise Others

This program is designed to give supervisors the essential skills of problem solving, planning, and delegating work, and the soft skills required to manage performance (setting goals and giving feedback) and facilitate successful meetings. As part of SCP’s Supervisor Program, participants also have the opportunity to complete developmental assessments including CliftonStrengths, MBTI, DiSC, SDI, FiroB, EQi 2.0, and the CPI. This program can also include supervisor or team coaching, and guidance in establishing internal mentorship programs.

Program Objectives

• Apply essential skills to their job as a supervisor
• Describe the problem-solving and decision-making process
• Analyze effective strategies for developing a team
• Practice providing feedback for improved performance
• Apply the understanding of others to communication practices

Program Core Courses

• Understanding Yourself and Others
• Essentials of Communication
• Planning, Organizing and Delegating
• Problem Solving and Decision Making
• Managing Performance and Feedback
• Growing Your Team
• Managing Change
• HR Essentials

Optional Courses

• Time Management
• Conflict Management
• Managing Stress
• Diversity, Equity, and Inclusion
• Professionalism in the Workplace
• Basics of Motivation
• Emotional Intelligence
• Interviewing Skills

Basic or Highly Customized Programs are Available

SCP frequently customizes its Supervisor Programs to ensure our clients’ organization-specific learning needs and objectives are met, and also to ensure that the duration and timing of programs fit into their schedules.