TYPES OF TRAINING
SCP currently owns over 125 off-the-shelf training programs that we use to develop customized leadership, supervisory and staff training programs. Additionally, our instructors have designed their own training courses – such as our Diversity, Equity and Inclusion Growth Track – which incorporate adult learning principles and reflect ever-changing current social and cultural environments. Our customizable and off-the-shelf training courses are designed to be taught by instructors either in person or in a virtual format.
Virtual Programs and eLearning Solutions
SCP has extensive experience with several virtual training solutions. Some of these solutions include Zoom, GoToMeeting, WebEx and Adobe Connect. We also have a strategic partner who specializes in eLearning solutions and can help to co-design Learning Management systems and Knowledge Management platforms.
Increase the Capacity of Your Workforce
Depending upon the engagement, SCP can do a workforce development assessment to determine what types of training programs may be required to bolster the skills and capacity of your current workforce. Training program series can be customized based upon the audience. All of our courses are designed to engage the adult learner of varying experience and career levels (from new supervisors to senior leaders), through interactive group discussions, exercises, assessments and case studies.
Below is a list of the topics we may use to develop the training courses
Any course can be delivered virtually as well as in person.
Contact us and let us know how you would like us to customize any of these programs for your unique organization.
Training Course List
Below is a list of the topics we may use to develop the training courses:
Adapting Your Leadership Style
The Art of Effective Communication
The Art of Influencing Others
Assertiveness Skills
Balancing Priorities
Behavioral Interviews
Business Etiquette
Challenging Negative Attitudes
Coaching Conversations
Coaching for Development
Communication Mystery: Solved
Creative Problem Solving
Critical Thinking Skills
Cultural Competency
Customer Service Over the Phone
Defining Team Roles and Responsibilities
Delegating for Growth
Developing Positive Relationships at Work
Developing Your Direct Reports
Diversity Awareness
Diversity, Equity and Inclusion Growth Track Level One: Awareness
Diversity, Equity and Inclusion Growth Track Level Two: Sensitivity
Diversity, Equity and Inclusion Growth Track Level Three: Valued Engagement
Diversity, Equity and Inclusion Growth Track Level Four: For Managers
Effective Listening Skills
Effective Negotiation Skills
Emotional Intelligence
Employee Engagement
Ethics in the Workplace
Financial Intelligence
Fundamentals of Strategic Planning
The Golden Rule
How to Handle Change and Upheaval
How to Make Yourself Indispensable
How to Manage Your Emotions
Ideas into Action
Increasing Your Emotional Intelligence
Leadership 101
Leading Others Through Change
Learning to Manage
Managing Offsite Employees
Managing Teams
Managing Up
Meetings
Mental Models
Motivating Employees to be Their Best
The Multi-Generational Workplace
Navigating Difficult Conversations
Onboarding
Organizational Trust
Performance Management
Positive Approaches to Resolving Performance and Conduct Problems
Preventing Workplace Harassment
Productive Work Habits
Real-World Project Management
Resilience
Resolving Conflict at Work
Selling Essentials: Understanding the Sales Cycle
Selling Essentials: Prospecting and Territory Management
Selling Essentials: Opening the Sales Call
Selling Essentials: What to Ask and How to Listen
Selling Essentials: Presenting Solutions, Overcoming Objections and Closing the Sale
Selling Essentials: Developing Clients for Life
Selling Essentials: Coaching for Performance
Skillful Collaboration
Social Media at Work
Solid Business Writing
Succession Planning
Super Manager
Supervisor Communication Skills
Systems Thinking
Taking Control of Conflict
Talk Like a Leader
Team Excellence
Time Management
The Toughest Supervisor Challenges
What Customers Really Want
Why We Struggle with Tough Decisions
Women and Leadership
Workforce Development: Pre-Employment Basics
Workforce Development: Pre-Employment Essentials
Workforce Development: Post-Employment Onboarding
Workforce Development: Leadership and Employee Retention
